
"In this day and age of tellers who can't make change without a computer, drive thru
only car washes, employees who are more than happy to inform you that, "It's not my job", or "I don't know". Where being rude is the norm, where people will stop in the middle of a conversation to take a cell phone call. Where large "Big Box" stores have "Service Counters" but rarely contain any "Service" in them..
I am so pleased to have had the pleasure of discovering that Laird Wheaton has not lost site of the value of Customer Service, and not just in terms of doing excellent work on vehicle repairs, Warranty work, Body shop, and all other aspects of motor vehicle maintenance and upkeep; but they do it with such a great attitude and kindness, that you feel like you are being treated like Royalty."
See you soon,
Keri M.
"...In Particular I want to thank Ron Boyd for his kindness and consideration in helping to keep our trailblazer in tip top condition. He is so professional, and yet so neighborly and accommodating that we know that we never need to look for another service station again - we've discovered a dealership where honesty, service, pride in workmanship, and customer satisfaction and appreciation are still the Hallmark of your Business. We have recommended your business to several friends who were looking to purchase new vehicles and discover what a pleasure a car-buying experience can and should be.
Please keep up the great work and the positive attitude and superior customer service! I look forward to many more years of splendid car buying experience and great service work."
Yours truly